![]() ![]() Sign in to your account to find your latest license information: Where can I find my serial number or product key? If you ever received a custom license from us, this requires a new product key to be generated and the wrong one may be saved in your records. The difference between a serial number and a product key explains the difference between serial numbers and product keys. Serial number and product key licenses are not interchangeable. The most common cause of an invalid product key or serial number error is an entry error or use of the wrong key. Please re-enter serial number") when you enter your product key or serial number, there are a two primary causes. If you are getting an error ("The product key entered is not valid" or "Invalid serial number.
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